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Returns & Exchanges
Due to the nature of formal wear, we offer a specialized return policy. Returns must be requested within 3 days of delivery and items must be in original condition with all tags attached.
1
Request RA Number
Log into your account and submit a Return Authorization request within 72 hours of receiving your order.
2
Pack Securely
Place the unworn dress with all original tags and packaging back into the shipping box.
3
Affix Label
Print and attach the provided return shipping label to the outside of the package.
4
Inspection & Refund
Once received, our quality control team will inspect the garment and process your refund or store credit within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing