Frequently Asked Questions
Find answers to common questions about our designer collections
How do I determine my correct size?
Each designer has a unique size chart. We recommend taking your bust, waist, and hip measurements and comparing them to the specific size guide found on the product page.
Are your dresses authentic?
Yes, NewYorkDress is an authorized retailer for all designers featured on our site. Every garment is 100% authentic and shipped in original packaging.
Can I request alterations?
We do not provide in-house alterations. We recommend contacting a professional tailor in your area to ensure the perfect fit for your formal wear.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. International shipping rates and delivery times vary by destination.
What if my dress is out of stock?
If an item is not currently in stock, we will contact the designer immediately to check for availability and provide you with an estimated ship date.
Can I see the dresses in person?
NewYorkDress is an online-only boutique, which allows us to offer a much larger selection of styles and sizes than traditional brick-and-mortar stores.